I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I'm absolutely thrilled! I'm absolutely thrilled! Your service was wonderful. I had immediate response to my order and any questions. I had my canvases at my door in under a week and they are beautifully done!
Thank you so much! I'll be back and I'll be sure to tell my friends and family where I got them from!
Deanna Bradley, Calgary | I ordered a 30x20 Canvas that ended up taking 3 and a half weeks to get printed and shipped to my home. The turn out looks fantastic except for 1 small white spot in a darker portion of the image that\'s impossible not to notice. Sadly it looks like the machine or however it\'s made missed printing a small pixel or something on the canvas.
Elton N., | production quality Personal service, excellent communication, Diana enthusiastic to help, and the production quality was outstanding (as well as timely)
Marten, Whitehorse |